Privacy Policy

Last updated: November 2025

1. Overview

Fortura Insurance Agency (“Fortura,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website, completing insurance applications through HealthSherpa, or communicating with us by phone, email, or SMS.

2. Information We Collect

We may collect the following types of information:

  • Personal identifiers such as your name, date of birth, address, and contact details.
  • Insurance-related information provided for quotes or enrollment (including household and income data).
  • Communication data from phone calls, text messages, emails, and form submissions.
  • Website usage data collected through analytics tools (non-identifiable, used for improving our site experience).

3. How We Use Your Information

Your information is used solely for the purpose of providing insurance-related services, including:

  • Processing quotes and applications through HealthSherpa or directly with insurance carriers.
  • Providing updates on enrollment, eligibility, or policy status.
  • Communicating with you regarding your insurance coverage or service inquiries.
  • Sending legally permitted marketing or educational updates (with your consent).

4. SMS Communications

By opting in to receive text messages, you agree to receive account updates, reminders, and other service-related communications from Fortura Insurance Agency. Message and data rates may apply. You can reply STOP at any time to opt out or HELP for assistance. Opting out of SMS will not affect your ability to receive important information through other channels.

5. Data Sharing

We do not sell or rent your personal information. Data is shared only with trusted partners such as HealthSherpa and licensed insurance carriers as necessary to complete your application or enrollment. All partners are required to protect your information in accordance with applicable laws and regulations.

6. Data Security

We maintain administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, or disclosure. While no system is completely secure, we follow industry best practices to safeguard sensitive information.

7. Your Rights

You may request to review, correct, or delete your personal information by contacting us. You may also opt out of marketing communications at any time by following the unsubscribe or STOP instructions provided.

8. Third-Party Links

Our website may include links to third-party sites such as HealthSherpa. Fortura is not responsible for the content or privacy practices of those external websites. We recommend reviewing their privacy policies separately.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or your personal information, contact:

Fortura Insurance Agency
Email: info@forturainsurance.com
Phone: (877) 243-6788
Website: forturainsurance.com